Need to get in contact? Fill in the form below. I aim to reply within 1-2 business days.

I accept returns, except for custom orders.
Contact me within 7 days of delivery
Dispatch items back within 14 days of delivery
Buyer is responsible for return postage costs
Refund will be processed once return is received. Refund excludes cost of original postage. Buyer is responsible for loss in value (as mutually agreed) if an item isn’t returned in original condition
For exchanges, original order should be returned as per returns order process and new order placed.
I accept cancellations provided your order has not yet shipped.
Please contact me (using the contact form above) if you wish to cancel your order.
In the unlikely event I am out of stock of any of your selections for your custom order, I will contact you with a revised shipping date. You have the option to accept the revised date or otherwise cancel the order with full refund.
Buyer is responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

All stretch bracelet products are made using Beadalon elasticity stretch cord, unless otherwise noted in the product description.
Shipping is within Australia and to some international destinations.
Yes. Custom orders can be placed via the Shop.
Orders are processed within 1-3 business days. Orders are mailed using Australia Post regular post and usually take 2-3 business days but can take up to 8 business days. Express post is available at extra cost and usually takes 1-3 days. Updated guidance on delivery times can be checked on the Australia Post website.
All orders are sent via Australia Post. Pickup service is not available.
Bracelets are made to the following sizes:
X-Small (XS) - 15cm
Small (S) - 16.5cm
Medium (M) - 18cm
Large (L) - 21cm
with a further 5cm (approx) stretch for taking on/off.
All products are made with pre-stretched Beadalon elasticity stretch cord and will have some flexibility (between 2-5cm). Care should be taken not to overstretch as this may cause the cord to break. Care should also be taken not to get items wet. Avoid contact with fragrances and creams/lotions.
Products are not suitable for young children as they are a potential choking hazard
Payment is via Paypal. You do not need to have a PayPal account. If paying by debit or credit card, just click on the “Pay with PayPal” button at checkout and then select “Pay with Debit or Credit Card” and proceed to enter your details.